Virgin Media - what a shambles

Well, we were tempted by the excellent deal on offer from virgin media and are now living to regret every second. After nearly 2 months we remain with no telephone, internet or tv. Sky and BT have long since cut us off. How can such a multi national company be so incompetent is beyond me. We have had a stream of engineers and technicians at our house, full of apologies but that doesnt solve my problems. All we need is a plastic T junction in the street and we can be connected. Virgin have run out of this small piece of plastic and dont know when to expect delivery. What a total shower of shite. I wonder if Richard Branson knows how incompetent his staff are and the diabolical service they deliver. I will be writing to tell him tomorrow. Enough is enough!